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Hasson v. Comcast Cable Communications, LLC,
Case No. 2:23-cv-05039
United States District Court for the Eastern District of Pennsylvania

 

If Comcast sent you a notification of the Data Breach that occurred in October 2023 and was publicly disclosed in December 2023, you may submit a claim for the Settlement Class Member Benefits, outlined below.

Please refer to the Long Form Notice posted on the Documents page of the Settlement Website, for more information on submitting a Claim Form and to confirm whether you are a part of the Settlement Class.

 

To receive a payment from this Settlement via an electronic payment, you must submit this Claim Form electronically by 11:59 PM ET on September 14, 2026. Alternatively, you may submit the paper Claim Form found on the Documents page so that it is mailed postmarked by September 14, 2026.

Note that to the extent that total valid claims are greater than or less than the Net Settlement Fund, all valid claims (including Alternative Cash Payments) shall be reduced or increased on a pro rata (proportional) basis.

 

You may submit a claim for either (1) Out-of-Pocket Losses and/or Lost Time OR (2) an Alternative Cash Payment, but not both:

  • Out-of-Pocket Losses: Settlement Class Members may submit a claim for verifiable unreimbursed costs or expenditures that they actually incurred and reasonably believe are “fairly traceable” (as defined below) to the Data Breach; AND
  • Lost Time: Settlement Class Members may submit a claim for time spent (1) remedying fraud, identity theft, or other misuse of their personal information that they reasonably believe is “fairly traceable” to the Data Breach and (2) taking preventative measures to avoid such losses. Lost Time will be paid at the Reimbursement Rate of $30 per hour for up to 5 hours in 15-minute increments. If Lost Time is related to Out-of-Pocket Losses, it must be supported by a certification for up to 5 hours with a self-certified explanation of how the Settlement Class Member spent that time.

OR

  • Alternative Cash Payments: As an alternative to making a claim for Out-of-Pocket Losses and Lost Time, Settlement Class Members may request an Alternative Cash Payment in the estimated amount of up to $50 subject to pro rata (proportional) adjustment.

 

Cash Settlement Payments are subject to an aggregate claims cap of ten thousand dollars ($10,000) regardless of the number of claims submitted by the Settlement Class Member during the Claims Period.

 

Identity Defense Services and Restoration Services: Class members are entitled to three years of CyEx Financial Shield Complete, which provides: 1-bureau credit monitoring; dark web monitoring; real-time authentication alerts; high-risk transaction monitoring; lost wallet protection; $1 million in identity theft insurance; security freeze assistance; victim assistance; financial transaction monitoring; monthly credit score tracking; fictitious identity monitoring; bank & financial account monitoring; address change monitoring; home title monitoring; and access to trained customer service agents to assist class members respond to suspicious activity.

Settlement Class Members do not need to submit a Claim Form to receive Identity Defense Services and Restoration Services. Settlement Class Members are automatically eligible to enroll in Identity Defense Services and Restoration Services. Individualized enrollment codes have been provided on the email and/or mailing sent to each Settlement Class Member. To pre-enroll in this service, visit http://app.financialshield.com/enrollment/activate/comcastfs and enter your activation code. Once the Settlement is final, you will be sent an email from CyEx with a link notifying you to complete your enrollment and activate the service.

Required Field

 

If you do not know your Settlement Class Member ID, you may use the lookup form located here or you may contact the Settlement Administrator using the Contact Form or by calling (833) 319-2401, Monday through Friday 8 a.m. to 8 p.m. ET (excluding major U.S. holidays) to request it.

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